Sunday, December 21, 2008

How to Get More Efficient and Productive Using Social Collaboration Software

As we engage with more of our users at Qlubb, a provider of social collaboration Web tools, we’ve been seeing a great variety of uses for social collaboration software. There are almost as many different types of groups as there are different types of people. From playgroups, to dog walking clubs to extended families to professional associations to video game clubs to crisis teams, we’ve been finding people getting together to do things that we never knew existed. Yet, despite the diversity of activity, groups of people who want to accomplish something, have many common needs. They use social collaboration in many of the same ways to succeed. We listed just a few of them

Upfront planning – when you already know your future event schedule, it helps to put it all in one place so that everyone can see and interact with it. We have many groups put up their whole half year or year’s worth of activities up on the website and let the reminders tell them when they need to do anything. With just an hour of work, all of the year’s management and overhead is all but taken care of.

Reducing email and miscommunication – one of the biggest headaches for anyone organizer is piecing together conversations that occur over email lists. While email lists are great for single broadcasts, it’s terrible for collaboration. Everyone gets cc’d on emails and people lose track quickly of what is the latest and greatest information. By moving many of the functions onto the Web, unnecessary and confusing email is nearly eliminated. Number one rule for anybody in the group should be check the website first before asking.

Saving paper – A surprising number of groups were still in the Stone Age before using Qlubb, even printing invitations and requesting RSVP’s by mail. With Web tools, you can let the computer do most of the work for you, handling the distribution of vital material and tracking responses, up to the second. It’s much less cost, much less effort and better for the environment to move to social collaboration tools.

Get everyone on the same page – Most groups tough it out using email, however, the most up to date information becomes fragmented in individual people’s inboxes or personal documents. Broadcasting updates often cause email overload and everybody begins to tune out. Whenever you are collaborating with a group of people, it’s always valuable to have a central place where you know everything is up to date.

Getting organized – Planning and organizing without easy-to-use tools is a nightmare using just email, word processing and spreadsheets. Keeping an up-to-date file is hard without a place to consolidate the latest edits. If multiple people are editing the same document, then anybody runs the risk of editing an out-of-date copy. With social collaboration solutions, you can consolidate files, consolidate your calendar of events and consolidate sign up sheets. The first action becomes working with the site rather than firing off an email or doing a search among a sea of emails.

Strengthen community – Physical communities interact in real-life. Interacting virtually helps supplement the interactions. Some interactions work best in real time and some interactions work better asynchronously. Whether it’s letting people know about your latest accomplishment, or offering free tickets because you can’t make a performance or just passing an important word around, social collaboration tools help communities share information.

Easy-to-use social collaboration solutions that encourage contribution invariably create and strengthen the binds that form the community.
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